Support

We're here to help you get the most out of Onionly.

Contact Us: onionly.app@gmail.com

Frequently Asked Questions

How do I import a recipe?

Tap the + button at the bottom of the screen and select "Paste Link." Enter the URL of any recipe website, or share a link from YouTube, TikTok, or Instagram. The App will automatically extract the recipe including ingredients, instructions, and images.

Which websites and platforms are supported?

Onionly can import recipes from virtually any recipe website that publishes structured recipe data. Video recipe imports from YouTube, TikTok, and Instagram are also supported with an Onionly Pro subscription.

Why did my recipe import fail?

Some websites may block automated access, or the recipe may not be in a format we can extract. Try the import again — the App will automatically retry once on temporary failures. If it still doesn't work, you can enter the recipe manually using the "Enter Text" option.

How do I manage my subscription?

Your Onionly Pro subscription is managed through Apple. To view, change, or cancel your subscription, go to Settings > Apple ID > Subscriptions on your iPhone, or manage subscriptions through the App Store.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find Onionly and tap Cancel Subscription. You'll continue to have access to Pro features until the end of your current billing period.

How do I delete my account and data?

Open Onionly, go to the Profile tab, then Settings. Scroll down to the bottom and tap "Delete Account." This will permanently delete your account, all saved recipes, and all associated data from our servers. This action cannot be undone.

Is my data private?

Yes. Your recipes are stored locally on your device. We collect anonymous analytics to improve the App but we do not track you across other apps or websites, and we do not sell your data. Read our Privacy Policy for full details.

Can I use Onionly offline?

Yes. Recipes you've already imported are stored on your device and are accessible offline. However, importing new recipes requires an internet connection to process the URL.

Still Need Help?

If you can't find the answer you're looking for, please don't hesitate to reach out. We typically respond within 24 hours.

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